• Problem Reframing

    Reframe Problems Before Solving

    I recently understood the importance of reframing the problem before looking into solutions. It helps in creating simple, effective and economical solution in far shorter time. Here are Seven practices for effective reframing of problem in few minutes that I learnt from HBR article: Establish legitimacy: It’s difficult to use reframing if you are the only person in the room who understands the matter. Share this article with your team https://hbr.org/2017/01/are-you-solving-the-right-problems Bring outsiders into the discussion: Someone who works with your team but not part of it. They will think differently and challenge the group’s thinking. People’s definition in writing: This helps in ensuring everyone have the same view and understanding…

  • Leading Digital Transformation (Step 5)- Empower and Remove Barriers

    The purpose of this stage is to overcome barriers to Digital Transformation. It is crucial to remove barriers to change, change systems or structures that pose threats to digital transformation. These barriers could be structure, skills, systems and supervisors. Three main best practices for removing barriers to change are: Educate & Engage When major changes are initiated we need to think about new behavior, skills and attitudes that are required in the new world. A good training with right kind of experience enables digital transformation in a big way. Always remember that encouraged and empowered employees make an enterprise win! Inform & Negotiate Every transformation will have it’s fair share…

  • Leading Digital Transformation (Step 4) Communicate and Enlist volunteers

    “Change happens when it is done by the people and not to the people!” Enlist Volunteers In step 2 we talked about building a guiding coalition. Now is the time to take participation in Digital Transformation to new levels by enlisting volunteers. It is just like software moving from Alpha to a beta stage. The intent is to have more adopters who can participate, provide live feedback and become the change agents. Raise a bigger force of people who are ready, willing and urgent to drive the Digital Transformation change. The other intent of this step is to make more co-authors of this Digital Transformation change. As more people will get engaged in the earlier…

  • Leading Digital Transformation (Step 3) Develop Vision & Strategy

    Once Sense of Urgency and guiding coalition has been created for Digital Transformation we need to ensure that we have vision and strategy in place. Vision & Strategy provides Why & How to ensure that the end result of Digital Transformation is successfully delivered. Vision refers to a picture of the future with some implicit or explicit commentary on why people should strive to create that future. Here are some of the best and widely known vision statements. Google Google’s mission is to organize the world’s information and make it universally accessible and useful. Amazon.com  Our vision is to be earth’s most customer centric company; to build a place where people…

  • Leading Digital Transformation (Step 2) Build a Guiding Coalition

    Assemble a diverse alliance of enthusiastic people with power, credibility and influence to think, design and support digital transformation. This alliance is what John Kotter refers to as build a guiding coalition. It is a Coalition and not a Team for digital transformation Coalition is a combination or alliance, especially a temporary one between persons, factions, states, etc . This alliance has a wide representation from different silos/business divisions/departments diverse background and different expertise different organizational levels The digital transformation coalition mostly starts small and becomes bigger over few months. The coalition is to guide the digital transformation This group should have the intellectual ability to design the digital transformation. The individuals should be able to understand the need for digital transformation. They should be…